Marhaba Services

Table of Content:
Introduction to Marhaba Service………………………………………………..3
Description of the types of Marhaba Service....…………………………………3
 take in and Greet Services ………………………………………….…...……3
Diamond Service……………………………………………………...……..4
Family Package ………………………………………………………..……5
Marhaba hang around……………………………………………………….........7
City Stop…………………………………………………………………….8
Haj and Umrah Package…………………………………………………….8
Extra Touches…………………………………………………………….…9
talk about the classification under which Marhaba includes ……………….........10
Discuss the ethical and moral finis making and issues related to these aspects in Marhaba ………………………………………………………………..11
The service delivery subprogram for Marhaba…………………………………..…12
The pricing policies employ by Marhaba …………………………………...……13
The communication mix used by Marhaba ……………………………………14
References …………………………………………………...………………..



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Introduction to Marhaba Service
Marhaba welcome in Arabic reflects the excitement and hospitality of the Arab culture, and is the hallmark of Dubai International Airport s equate and greet services. Operated by Dnata, part of the Emirates group, Marhaba was launched in December 1991 as an exclusive meet and greet service for passengers traveling done Terminals 1, 2 and 3 at Dubai International Airport.
Description of the types of Marhaba Service
Marhaba is considered as a hospitality service and they offer different types of services, they lose five types and they are:
1) Meet and Greet Services
Whether youre arriving or departing, their services will make your journey oft easier and comfortable.

This service includes:
A warm welcome upon arrival or departure
Assistance and guidance in airport head with related formalities
Provision of special break baggage trolleys (Subject to availability)
Buggy car transfer priority through the airport terminal (Subject to availability)


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