1 Project-Based Services Scope of work Project risks, assumptions and constraints Roles and responsibilities small description of deliverables Acceptance criteria Project completion criteria Project schedules to be achieved by vendor Relevant quality processes that will apply, much(prenominal) as change management, acceptance, and risk and issue management Outsourced Services Scope of services to be delivered Acceptance criteria Service-level objectives Key implementation indicators Service-level agreements (SLAs) Service-level management Deliverables Sample Content 3.2 4. 4.1 Page 2 Appendix C Statement of Work (SOW) for Deliverables-Based Information Technology Services (DBITS) Contract Project Name Technology Category Customer Name (Example at a minimum, Customers should consider the following items when developing their SOW) Deliverables must be provided on the dates specified. Any changes to the delivery date must have introductory approval (in writing) by the Customer contract manager or designate. All deliverables must be submitted in a format approved by the Customer contract manager. All deliverables must have acceptance criteria... If you want to get a abounding essay, order it on our website: Orderessay
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